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Customer satisfaction

Our aim at Botanicals is not just to have satisfied customers. We want our customers to be delighted with our organic skincare and the results they experience.

We have hundreds of comments across our product range from delighted customer as well and industry experts and independent reviewers.

Here is a small selection to give you a sense of why people love Botancials.



I recommend to everyone

"Botanicals products are not only natural, organic and very beautiful, but also results driven. We have used Botanicals since our salon opened and it has been a resounding success. It's very popular with our clients, especially the facial ranges, and I love that Botanicals allow us the flexibility to create our own treatments with their products, or opt into their treatments.

"All the products are high quality - you can feel they are made with fabulous ingredients and each product has been carefully thought about. Botanicals as a brand are fabulous too - there is always someone lovely at the end of the phone happy to answer your questions or queries. We wouldn't use any other natural skincare brand and I recommend to everyone - thank you."

Lottie Davies, Organic Ritual Beauty


Delighted with the products

"Having worked with lots of spa and beauty brands, I was keen to find a brand that provided results as well as experience ie smell, texture, aromatherapy  for wellbeing. I am also all about treating the body kindly so wanted to find a brand that was truly organic, knowing that the quality of organic oil would also have a greater effect.

"Having worked with many spa brands over the years, Botanicals encompasses everything I look for in a product brand - aromatherapy to work on all senses, organic skin feeding ingredients and also great results!  Myself and my clients are delighted with the products."

Sarah Santa Cruz


Adore the gorgeous smells

“We brought Botanicals skincare into the salon in January 2016 and can honestly say it's been the best decision I've made. I'm a massive fan of Botanicals and love everything about the brand and the philosophy behind it. I adore the gorgeous smells and how they feel, the results they give and the lovely packaging, which not only looks great on our trolleys but looks fab in my bathroom!

"Before coming across Botanicals I'd been looking for a new skincare range for a while, as at the time my current range let itself down in a few areas. I do feel you need a brand you can not only trust but believe in and for me Botanicals does just that.”

Kimberly Preece, Salon M Beauty


Really lovely

"It's really lovely. Other sanitisers always leave my hands feeling so dry and uncomfortable but this one makes my hands feel really moisturised, instead of stripped to within an inch of their lives - a first for me … The smell is a subtle one and it's a gorgeous lavender scent with just a hint of tea tree - gorgeous! I find myself sniffing my hands all day when I use this as lavender is one of my all-time favourite smells."

Kayleigh, Hazelnut Musings Blog


It's like putting my face to bed!

"I love, love, love this… it smells so amazing… it just lifts you up … I use it both morning at night … it makes me glow … like putting my face to bed … it's comforting, nourishing and I feel really uplifted by it."

Lisa Gusto (about Pro-Balance Radiance Serum)


“We are incredibly impressed with your products.”

Jo Fairley, Organic Skincare Awards, Judge


"We would struggle to find any product in the Botanicals range which was less than excellent."

Alex Gazzola, FreeFrom Skincare Awards

rosa renew serum

My skin has never looked so good

"LOVE LOVE LOVE this product! My skin has NEVER looked so good. I use it morning and night after either using the Rose & Camellia balm or spray mist. I have had so many compliments on my skin since using this. Can't ever imagine using anything else. Lasts such a long time too - as only a drop is needed."

Heather (about Rosa Renew Serum)

nourish clease melt

Ticks all the boxes!

“Better than Liz Earle Cleanse and Polish, better than Aveda and better than Decleor! I cannot believe I have found such an excellent cleanser and a great price too. This fits my requirements perfectly and ticks all the boxes!”

Catherine (about Nourish Cleanse Melt)

revitianlising sugar body polish

Smells so revitalising & lush

“I absolutely love it - smells so revitalising & lush. Even just smelling it from the bottle makes me go mmmm. Think this could be another award winning product - thanks Botanicals”

Louise (about Revitalising Sugar Body Polish )

muscle ease body oil

Falling in love with it

“I have used this oil on my regular massage clients for 2 weeks now and they are falling in love with it. They've been surprised how subtle the scents are and commented what an excellent quality non greasy oil it is. Seems like lot of people have had bad experiences from aromatherapy treatments and overpowering smells but having a massage using these pre blended organic oils has convinced them to go organic in the future."

Heidi (about Muscle Ease Body Oil)